Business Strategy Support --- Web Consulting and Related Services --- Using the Web for Business --- embership Site Operation
A membership site is a site that can only be accessed by a limited number of members. Valuable members-only information is provided there, and members can communicate with each other. Becoming a member is a status. A membership site that only special people can join becomes a dream of people. Products and services that are sold exclusively on the member site will have a premium quality. Membership sites are an effective means of retaining good customers.
By operating a membership site, it is possible to retain a large number of people, and it can be expected that the company will stably increase sales and profits. It is essential to clearly state the terms of use for the operation of the membership site. In addition, in order to use the site more effectively, it is important to stimulate the members with favorability improvement activities, point systems, member-only events, etc., and make site use a habit.
If you want to create a membership site, first create a terms of use. The terms of use are necessary to prevent troubles from occurring when members use the site. While referring to the terms of use of other membership sites, let's make it firmly according to the purpose of your own site. Also, let's revise it in response to troubles that occur during operation and revisions of laws. Consult an expert if necessary.
The purpose of operating a membership site is to increase the popularity and retain members. Let's continue to send out information that attracts the interest and attention of members and that they like. Don't forget to be considerate of the members and exchange information with sincerity. Make sure that the layout and design are not only easy to understand, but also give it a premium feel.
The point system is a system that cannot be overlooked to increase repeaters. By introducing a point system, it will be easier to improve the retention rate and purchase rate of members. Also, it will be easier to plan advantageous events such as double point sales and 500 point gifts by lottery. When introducing a point system, be sure to keep in mind related laws such as the Act against Unjustifiable Premiums and Misleading Representations.
Once you've created your membership site, plan a member-only event. Inspire your members with exclusive member-only products and services, member-only pricing, member-only sales events, and more. It would be great if we could make people think, "It was a good thing to be a member" and "It was good." By raising the quality of members-only events, member satisfaction will increase, and a stable increase in sales can be expected.