Home --- Topics --- May 2023 3rd: Seeing reality
People often listen only to what they like and don't listen to what they don't like. However, if managers sort out information based on their likes and dislikes, they will not be able to make objective and accurate decisions. In particular, one-man dictatorial managers often unknowingly choose information according to their own tastes and lose sight of reality. Let's face reality. Managers must learn to see reality in order to make correct business decisions.
When management loses sight of reality, the company is in jeopardy. Since those who make management decisions do not see reality, they end up making all the wrong decisions. If you repeatedly make the wrong decisions as a company, the company will move in a bad direction. In some cases, you may choose the path to ruin.
In order not to lead the company to ruin, management must make the right decisions. And in order to make the right decision, it is necessary to see the reality that is happening right now. In order not to ruin businsses, managers must acquire the technique of seeing reality.
The most vulnerable are the one-man, dictatorial managers. The more successful experiences one-man managers have had in the past, the more likely they are to cling to that success and believe that they are absolutely right.
Managers who believe that they are absolutely right tend to lose sight of reality, refuse to admit their own mistakes, and often repeat mistakes. It is dangerous for the company if the management loses sight of reality.
So how do we "see reality"? What should I do to be able to "see reality"? How can managers learn to "see reality"?
The following methods are effective for managers to "see reality".
The success of the past is already over. Managers who continue to brag about past successes are disliked, and it is easy to overlook changes in the times. It is good to summarize past successful experiences as documents and make them into a manual. But don't dwell on past successes.
Interrupting people makes it easy to miss important information. Foolish people and those who jump to conclusions interrupt other people's conversations. In order to make the right decision, listen to the end of what the person is saying without interrupting.
Brush up on your questioning skills. Learn how to ask questions that bring out the truth and real intention in others. Mastering what questions to ask to extract useful information is an extremely important skill for a manager.
If you let others know your likes and dislikes and how you feel, there is a risk that they are considerate and do not report the facts. Those who want to be promoted will only report information that their boss likes and hide bad information. In order to prevent people from hiding bad information, it is important not to reveal your tastes and emotions to those around you.
Making decisions without all the information is dangerous. Once a decision is made, subordinates will no longer report or give opinions. Sometimes the really important information comes out later. Listen to everyone's opinions first, and make decisions only after you have all the opinions and information. Use a variety of communication techniques to hear from more people.
Managers should humble themselves. It's hard to say an opinion to someone who is arrogant. The more bossy you are, the harder it is to gather information. Always humble yourself. And clean up diligently. If you're cleaning up your workplace and its surroundings, people around you may provide you with surprising information about your company's reputation and what your people are doing.
It is important for managers to see reality. In order to make the right decisions and move the company in a better direction, it is important to acquire the ability to see reality. By all means, managers should learn how to see reality properly.