Business, Thought, and Management Articles --- Active Listening Skills --- Observe the Movement of the Opponents Eyes
Active listening will continue to listen and listen to the other party without interrupting the other's story or guiding it with your own opinion. If you continue to listen to the other person's story, occasionally contradictory points or confusions may be found.
You do not know if the other person tells you real story or just making a fake story simply by listening to the content. Whether which inconsistent talk is correct, sometimes it is impossible to distinguish only by the content of the story. Even if there are no contradictions or strange things, we should not believe everything of the story you are listening as it is because we should not make a big misunderstanding.
When listening, there is a way to guess to some extent how much the story of the other person can be trusted, or how much the other says from the real heart.
It is to observe the movement of the opponent's eyes.
When active listening, listen carefully to the content of the story and observe the opponent well. If you look closely at the movements of your opponent's eyes, you can estimate somehow whether it is a word that is out of his or her true heart or whether he or she is telling a lie.
Various clinical experiments are conducted on the relationship between eye movement and mind. If you look it up in advance in the reference book etc. It will also help to read the psychological state of the opponent.
You can approach the core of the problem by listening to them more deeply when the other person speaks from the true heart. On the contrary, it may be better to pretend listening but ignore it when his or her speech seems to be a nonsense.
However, there is a risk of giving the opponent a feeling of oppression when you stare with a strong eye. If you give a sense of oppression the opponent will not be able to talk of what he or she think naturally. When looking at the other's eyes, try to make your eyes gentle, for example, by making your eyes narrow.
The movement of the opponent's eyes is a valuable information source to infer the movement of his or her heart. So when you listen closely it is important to observe the movement of your opponent's eyes as much as possible.
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Definition
Active listening denotes listening method actively, being interested in, and accepting opponents' speech so as to listen until deep contents of speakers mind. Active listening is one of the counseling techniques.
Why Active Listening?
Why active listening now? How come does active listening technique spread as effective mental counseling technique, or as means of voluntary activity?
Nature of Human Mind
There is another reason that active listening is being focused at mental counseling. People do not say truth in deep mind easily on conversation, since they guard themselves against others. And, speaker is influenced by what listeners say immediately.
Distance, Posture, and Body Action
Active listening is to listen actively to the story the speaker says. To listen actively, it is important to provide good environment that speaker feels free to speak. Distance between speaker and listener, posture and body action of listener are important to provide good environment.
Observe the Movement of the Opponents Eyes
Active listening will continue to listen and listen to the other party without interrupting the other's story or guiding it with your own opinion. If you continue to listen to the other person's story, occasionally contradictory points or confusions may be found.
Changes due to the Way to Reply
You listen to the story of the other party actively when active listening. Express your interests with your body, encourage the other person to talk with great nodding. As a speaker, ease of talk changes greatly depending on how the listener responds.
Thought Methods
The active listeners will basically listen to the story of the other person without saying opinions, evaluation, advice etc. If you continue to listen to the other party's story, you will not be able to keep silent as a listener. Your opinion wants to go out from your mouth.
Application to Conversation
Active listening is effective not only as a psychological counseling technique but also as an effective communication method in conversation etc. By applying active listening to conversation, it is possible to communicate well.
Stress Divergence Effect
Many people are engaged in social life without having a place to disclose their own troubles over time. They do something else to live while dissipating stress and trying to forget their troubles.
Favorable Effect
When receiving active listening, you can speak with your own thoughts without receiving opinions, evaluation, advice etc. You feel familiar with and have a favorable impression to the people who listened to your stories and accept your own words as they are.
Effects that can Obediently Express Feelings
In society, there is no chance to express emotions easily. Every day, most people live while killing emotions. People are forced to be alienated by society, and we can not go on to express emotions unnecessarily in the organization.
Effect of Finding a Clue for Self-solution
You can speak what you are suffering everyday by receiving active listening. In fact the troubles are often not organized in mind. Since you rather want to forget it, the memories are becoming ambiguous or misunderstanding.
